The paper is gone, and everything runs digitally. "Today, when someone calls headquarters, we can look into the same system together. With tamigo, complicated communication channels are a thing of the past. More trust through transparent communication This was very important for us, as we operate hundreds of stores throughout Germany and have to control them centrally."īijou Brigitte's German stores have been using tamigo since the end of 2019. " With tamigo, there's a lot of room for individual customisation. In addition, Philipp was pleased with the support and the customisation options.
#Bijou brigitte driver
Slow communication between branches and headquartersĬommunication is a key business driver for retail chains. "It felt like the whole process kept the entire team in HR fully occupied for a good week each month."įurther reading: Learn how ALDI Denmark boosted operational efficiency and employee retention. According to Philipp, they usually blocked off a whole day for this.Īfterwards, the accounts were sent by post to the Hamburg headquarters for validation. At the end of the month, the branch managers had to evaluate them by hand and calculate holidays or bonuses. An incredibly large amount of work."Īlso, the timesheets were only available in paper form. "They then had to approve them and send them back to the branch. "All schedules, timesheets and vacation requests were sent to the district managers by mail," Philipp recalls. This is because the crucial people, such as district management or HR, didn’t have digital access to the schedules of the individual stores. In their day-to-day work, branch and district managers wasted lots of time on simple administrative tasks, such as scheduling or monthly closings. The old processes were simply not up to scratch. As a team leader in the HR department in Germany, the rollout of a modern workforce management system was quickly added to his agenda. Philipp Schockenhoff joined Bijou Brigitte in 2018. That’s why their internal processes needed to be modernised. With each new branch that opens, the administrative workload increases for both staff in stores and in HQ. Fashion jewellery made in Germanyįrom timeless classics to on-trend pieces, Bijou Brigitte has been synonymous with fashion jewellery for close to 60 years.įounded in Hamburg in 1963, the company now has some 900 stores worldwide - around 400 of them in Germany. The result? A company-wide shift towards more flexibility, agility and trust.
"Why did we decide to roll out tamigo in more countries? Because no one wants to miss out on the numerous benefits."īijou Brigitte decided to overhaul its HR processes and people operations in Germany from the ground up.
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